Andy grew up on vacation rentals yet he founded Touch Stay with his travelling buddy Joe not as an operational vacation rental expert but as a guest. As serial travellers they were both underwhelmed with paper welcome books, and continuously flummoxed by the lack of communication and the need to keep asking questions. They set about creating a digital alternative.
Touch Stay digital guest welcome books help accommodation operators communicate better with their guests. It reduces guest questions, halves the time owners and managers spend managing guests and makes everyone happier! Guests love them as much as owners!
Prior to Touch Stay, Andy held C-level positions at brands including Alexander McQueen, Gucci and Victoria Beckham. It’s here that he learnt the value of investing in brand, people and processes to unlock greater return and more long-term value.